Case study
From Insurance Giant to Innovation Leader
The Challenge
A new CEO found dated processes, growing customer complaints, and change-averse middle management—dangerous in a disrupted market.
360 feedback
The Transformation Journey
Phase 1
Top-Down Awakening
50 senior leaders took their first 360°—blind spots surfaced, meaningful dialogue began.
Phase 2
Management Metamorphosis
350 managers entered a structured cycle of feedback, coaching, and accountability—skeptics turned into champions.
Phase 3
Institutionalize the Lift
Now an annual intake of ~50 new leaders; transformation is “how we grow,” not “a program.”
The Secret Sauce Ingredients
Quantified impact created personal accountability—and momentum spread as teams began to thrive.
The Results That Matter
+0.4
points in managers’ engagement.
+0.6
on “trust in the future.”
Best-rated leadership initiative in company history.
" Qualintra has been supporting us for 3 years in the deployment of our 360° feedback process to the Group's executives and managers across all our geographies. We appreciate their great flexibility and source of proposals. They know how to adapt to our requests while challenging us and respect their commitments with an exceptional quality of relationship. They are valuable partners."
Cécile Achouiantz
Human Resources Senior Manager
" What I appreciate when working with Qualintra is their double added value: at the level of the employee experience, they greatly facilitate the administration of engagement surveys, at the strategic level, their analyzes and recommendations enable to unveil with clarity the key challenges of human capital."
Stéphane Blanchier
Director of Human Resources
" We have been working with Qualintra since 2010 to carry out our engagement surveys within Genève Aéroport. We appreciate their experience and professionalism both in the preparation and deployment phases and in the presentation of the results."
Jessica Silberman Dunant
Director of Human Resources
"The team is very reactive and flexible. The standard product we use is a very good value and accessible in terms of budget. The debriefings, when done by Qualintra, are very much appreciated. Overall, it is a pleasure working with Qualintra."
Talent Director
Valeo
Clients
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